Avaya ha completato l'acquisizione di Nortel

Dicembre 2009

Avaya has completed its acquisition of Nortel Enterprise Solutions (NES) and Nortel Government Solutions (NGS)

Creating the most experienced and comprehensive leader in real-time business communications

The new Avaya will focus on bringing innovation to customers that delivers high impact, intuitive experiences that are simple, personalized and transform the way the business user communicates.

Partners will now experience the strengths of the combined company through impressive advantages:

- Increased global scale
- An expanded channel ecosystem
- An enhanced world-class portfolio of products and award-winning services

We are now a step closer to changing the future of business communications, working jointly with you along the way. 

Learn More about the Avaya-NES Integration
To facilitate a smooth transition to the new Avaya, we're providing you with the resources you need to learn more about how this integration impacts you - our valued partners.  Visit the Avaya Partner Portal

- Review Partner Overview Presentation to get an overview of the integration
- Read the letter from Kevin Kennedy, Avaya's President and CEO
- Read the Partner Integration Handbook to get the full details
- Download the Partner FAQs to get answers to your questions
- Reach out to your account manager if you need any assistance 

Let Us Help You with Your Customer Outreach
As our partner, you play a critical role in sustaining and growing our customer relationships, and we need your help in ensuring that customers receive the information they need.

It's important that both new and existing customers understand how they will benefit from the combined company.  Customers can expect a new generation of powerful enterprise communications solutions that will help them enhance collaboration, optimize business processes and improve productivity.  And everyone can be assured that all efforts are being made to ensure investment protection and a smooth migration path.

To help you communicate this information, Avaya has prepared a toolkit for you.  Visit the Avaya Agreement with Nortel page within the Partner Portal for communications support materials, including but not limited to:  

- A customizable email/letter template to use with customers
- A customer letter from Kevin Kennedy
- Customer presentations and key talking points for your one-on-one discussions and  meetings

You can also direct customers to the Avaya Nortel Information Center where they can find answers to frequently asked questions and other resources. 

Furthermore, watch the video by Jan Lawford, Senior Director, EMEA Channels as she explains what the integration means to you as a Partner.  For use with customers, Michael Bayer, President of Avaya in EMEA has a video explaining the integration and what it means to them.

What's next?
As we continue with integration, Avaya will be communicating the product roadmap by the end of January.  Partners and customers can expect to see a visionary enterprise roadmap, one that is focused around an open and flexible architecture that allows existing investments to be embraced and extended, not ripped and replaced.  The product roadmap will be announced through a series of events, including partner trainings, so look for more information to come your way closer to this time. 

Remember that all products available for sale on Day 1 are available for sale for the next 12 months so there is no reason to hold off on selling solutions to customers.